Measuring Your Customer Satisfaction

The Mystery guest service, sets a measure for your customer satisfaction and your offering quality.This translates into an optimal return while continuously identifying your service quality

ACX Process Design and Quality, Overview

Avalanche ACX, is a new of customer quality assurance system , designed by Avalanche to, manage directly and in an unbiased manner, all your internal processes based on high quality optimal customer experience (CX). It helps improve your business processes, including quality of sales and service, job performance, regulatory compliance, and an adherence to brand standards. it's achieved through a series of policies adherence surveys handed to different emplyees within your istitution. It is also used to coach staff about specific activities, change behaviors, and will have a direct impact on sales.
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Quality assurance

Sample policy-compliancy estimate

Priming Customer Satisfaction

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Sample Report

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